With over four decades of experience in the hospitality industry, working with some of the most renowned hospitality brands in India like ITC Hotels and Taj Group of Hotels, Manoj has served in corporate leadership roles where he has overseen key functions like operations, quality, talent and learning services. In his last assignment, he served as Vice-President Operations, Quality, & Learning at ITC Hotels. As a seasoned hotel operations leader, his expertise includes hotel management agreements, change management, revenue optimization, business strategy, talent development and, lean six sigma/quality. Amongst some of his fond memories in his professional career, Manoj had championed the early introduction of Six Sigma quality initiatives into business operations Ð a first of its kind in the hospitality in the early 2000s. He is a certified Master Black Belt by AIT (USA) and is recognized as a thought leader in the field. Manoj has also served as the President of Skal in Chennai (3 terms) where he was the Chairman of the 64th Skal World Congress (the first congress to be hosted in India ). The 5 day event which was supported by the Ministry of Tourism (GOI) had over 700 foreign delegates from across the world and was a grand success. Post-retirement, Manoj frequently provides consulting, education, auditing, and strategic advice for organizations like Deloitte India, IILM University, Business Clinique, QualStar Hotel Classification Services, MGM Hospitality Solutions and Signum Hotels & Resorts to name a few. Manoj is also a proud and active alumnus of Cornell University, Indian School